REMOTE IT SUPPORT

computer supportGLOBAL REMOTE IT SUPPORT

Already have a stable network, but looking to cut costs? 

Maybe you just need a more dependable and/or quicker response time from an IT vendor? 

Either way, that is why we are here.  We provide both online/remote and onsite services.  If you are just looking to cut costs overall, we have a support package for only Remote IT Support, while offering onsite availability when YOU need it.

ALICOM will repair issues no matter how simple or complex in record times. Our skilled technicians will provide

  • Top-level service and will work until the problem is resolved and all issues are corrected.
  • Added IT support to existing IT departments within your company.
  • Around the clock web based monitoring and support services providing extra eyes and ears to assist in keeping watch over you’re your valuable infrastructure.
  • Up to date and consistent reports on your system or network activity,
  • Issue resolution,
  • System and patch updates. 
  • Access and Login assistance and monitoring
  • Remote desktop support
  • Online support over secure connections
  • Document and application backup
  • Server backup
  • Top level, 360 degree view of your network, systems and infrastructure

A top benefit from online/remote support, is the time it takes to have a technician working on your problem. Not only that, but it allows us to keep your system patched with the latest security updates.

  • ALICOM supports clients from as small as 1 person, to the size of a full government agency operating nationwide
  • 24/7 Support
  • 15 minute average response time
  • Online, email, and phone support portal with client access provided
  • Clients all over have switched from dedicated onsite IT staff, to remote support for better resolution
  • Government certified contractor
  • Fully Vetted Employees – All ALICOM employees are fully vetted, government background checked, and have security clearances

Using our service will help you cut costs, and assist your business in operating more efficiently.  ALICOM offers full service remote support, and will be there in your time of need.

 

 

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